Use the mobile device management settings to learn how you can manage Apple devices.
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Mac MDM, as the name suggests, is mobile device management for Macs. With the advent of modern management, iOS MDM solutions double up as macOS MDM (or OS X MDM) solutions. This requirement arose due to a multitude of devices running on diverse operating systems in. Search a portfolio of Mobile Device Management software, SaaS and cloud applications for Mac. Save time with reviews, on-line decision support and guides. GetApp is your free Directory to Compare, Short-list and Evaluate Business Solutions. Save time with reviews, on-line decision support and guides. Mobile device management (MDM) is a device lifecycle management technology that enables IT to deploy, configure, manage, support and secure mobile devices through MDM profiles installed on the devices.MDM software provides asset inventory, over-the- air configuration of email, apps and Wi-Fi, remote troubleshooting, and remote lock and wipe capabilities to secure the device and the enterprise. Mobile Device Management Software for a Modern Workforce Scalefusion Mobile Device Management (MDM) Software gives your IT teams visibility and control required to secure, manage, & monitor any corporate-owned or employee-owned devices that access corporate data.
-->A key task of any Administrator is to protect and secure an organization’s resources and data on user devices in their organization. This task is device management. Users receive and send email from personal accounts, browse websites from home and from restaurants, and install apps and games. These users are also employees and students. On their devices, they want to access work and school resources, such as email and OneNote, and access them quickly. As an administrator, your goal is to protect these resources, and provide easy access for users across their many devices, all at the same time.
Device management enables organizations to protect and secure their resources and data, and from different devices.
Using a device management provider, organization can make sure that only authorized people and devices get access to proprietary information. Similarly, device users can feel at ease accessing work data from their phone, because they know their device meet their organization's security requirements. As an organization, you might ask - What should we use to protect our resources?
The answer is Microsoft Intune. Intune offers mobile device management (MDM) and mobile application management (MAM). Some key tasks of any MDM or MAM solution are to:
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- Support a diverse mobile environment and manage iOS/iPadOS, Android, Windows, and macOS devices securely.
- Make sure devices and apps are compliant with your organization's security requirements.
- Create policies that help keep your organization data safe on organization-owned and personal devices.
- Use a single, unified mobile solution to enforce these policies, and help manage devices, apps, users, and groups.
- Protect your company information by helping to control the way your workforce accesses and shares its data.
Intune is included with Microsoft Azure, Microsoft 365, and integrates with Azure Active Directory (Azure AD). Azure AD helps control who has access, and what they have access to.
Microsoft Intune
Many organizations, such as Microsoft, use Intune to secure proprietary data that users access from their company-owned and personal mobile devices. Intune includes device and app configuration policies, software update policies, and installation statuses (charts, tables, and reports) to help you secure and monitor data access.
It's common for people to have multiple devices that use different platforms. For example, an employee might use Surface Pro for work, and an Android mobile device in their personal life. And, it's common for a person to access organizational resources, such as Microsoft Outlook and SharePoint, from these multiple devices.
With Intune, you can manage multiple devices per person, and the different platforms that run on each device, including iOS/iPadOS, macOS, Android, and Windows. Intune separates policies and settings by device platform. So it's easy to manage and view devices of a specific platform.
Common scenarios is a great resource to see how Intune answers common questions when working with mobile devices. You'll find scenarios about:
![Mobile device management software for mac Mobile device management software for mac](/uploads/1/2/6/4/126441340/702315325.jpg)
- Protecting email with on-premises Exchange
- Accessing Office 365 safely and securely
- Using personal devices to access organizational resources
For more information about Intune, see What is Intune.
Co-management
Many organizations use on-premises Configuration Manager to manage devices, including desktops and servers. You can cloud-attach your on-premises Configuration Manager to Microsoft Intune. When you cloud-attach, you get the benefits of Intune and the cloud, including conditional access, running remote actions, using Windows Autopilot, and more.
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Microsoft Endpoint Manager is a solution platform that unifies several services. It includes Microsoft Intune for cloud-based device management, and Configuration Manager + Intune for cloud-attach device management.
If you use Configuration Manager, and you're ready to move some tasks to the cloud, then co-management is your answer.
For more information about cloud-attaching your Configuration Manager, see What is co-management.
Integration with secure-and-protect services
A key task of any device management solution is to provide security and protection. Intune does a great job of integrating with other services to achieve this task. For example:
- Microsoft 365 is a key component to simplifying common IT tasks. In the Microsoft 365 admin center, you create users, and manage groups. You also get access to other services, such as Intune, Azure AD, and more.For example, create an iOS/iPadOS devices group in Microsoft 365. Then, use Intune to push policies to the iOS/iPadOS devices group that focus on iOS/iPadOS features, such as access to the app store, using AirDrop, backing up to iCloud, using Apple's web filter, and more.
- Windows Defender includes many security features to help protect Windows 10 devices. For example, using Intune and Windows Defender together, you can:
- Enable Windows Defender SmartScreen to look for suspicious activity in files and apps on mobile devices.
- Use Microsoft Defender Advanced Threat Protection (ATP) to help prevent security breaches on mobile devices. And, help limit the impact of a security breach by blocking a user from corporate resources.
- Conditional Access is a feature of Azure Active Directory, and integrates nicely with Intune. Using Conditional Access, make sure only compliant devices are allowed access to email, SharePoint, and other apps.
Choose the device management solution that's right for you
There are a couple of ways to approach device management. First, you can manage different aspects of devices using the features built in to Intune. This approach is called Mobile device management (MDM). Users 'enroll' their devices, and use certificates to communicate with Intune. As an IT administrator, you push apps on devices, restrict devices to a specific operating system, block personal devices, and more. If a device is ever lost or stolen, you can also remove all data from the device.
In the second approach, you manage apps on devices. This approach is called Mobile application management (MAM). Users can use their personal devices to access organizational resources. When opening an app, such as email or SharePoint, users are prompted for additional authentication. If a device is ever lost or stolen, you can remove all organization data from the Intune Managed applications.
You can also use a combination of MDM and MAM together.
When you set up Intune, you also choose to work solely in the Azure portal to manage devices, or use Intune and Microsoft 365 together to manage devices. Migrating mobile device management to Intune in the Azure portal is a Microsoft IT case study. In this case study, see how Microsoft IT chose a modern device management approach, and read the lessons learned.
Simplify IT tasks using the Device Management admin center
The Microsoft Endpoint Manager admin center is a one-stop shop to manage and complete tasks for your mobile devices. This workspace includes the services used for device management, including Intune and Azure Active Directory, and to also manage client apps.
On the Device Management admin center, you can:
- Manage software updates
Next steps
When you're ready to get started with an MDM or MAM solution, walk through the different steps to set up Intune, enroll devices, and start creating policies. Mobile device management for Microsoft 365 is also a great resource.
Mobile device management (MDM) is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. MDM is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.
Overview[edit]
MDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated MDM solutions that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.
Many organizations administer devices and applications using MDM products/services. MDM primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, and integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.
Some of the core functions of MDM include:
- Ensuring that diverse user equipment is configured to a consistent standard / supported set of applications, functions, or corporate policies
- Updating equipment, applications, functions, or policies in a scalable manner
- Ensuring that users use applications in a consistent and supportable manner
- Ensuring that equipment performs consistently
- Monitoring and tracking equipment (e.g. location, status, ownership, activity)
- Being able to efficiently diagnose and troubleshoot equipment remotely
MDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. MDM tools are leveraged for both company-owned and employee-owned (BYOD) devices across the enterprise or mobile devices owned by consumers.[1][2] Consumer Demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to,[3] especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.[4]
By controlling and protecting the data and configuration settings of all mobile devices in a network, MDM can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.[5]
With mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance.[6] The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally.[7] Numerous vendors help mobile device manufacturers, content portals and developers test and monitor the delivery of their mobile content, applications and services. This testing of content is done in real time by simulating the actions of thousands of customers and detecting and correcting bugs in the applications.
Implementation[edit]
Typically solutions include a server component, which sends out the management commands to the mobile devices, and a client component, which runs on the managed device and receives and implements the management commands. In some cases, a single vendor provides both the client and the server, while in other cases the client and server come from different sources.
The management of mobile devices has evolved over time. At first it was necessary to either connect to the handset or install a SIM in order to make changes and updates; scalability was a problem.
One of the next steps was to allow a client-initiated update, similar to when a user requests a Windows Update.
Central remote management, using commands sent over the air, is the next step. An administrator at the mobile operator, an enterprise IT data center or a handset OEM can use an administrative console to update or configure any one handset, group or groups of handsets. This provides scalability benefits particularly useful when the fleet of managed devices is large in size.
Device management software platforms ensure that end-users benefit from plug and play data services for whatever device they are using.[citation needed] Such a platform can automatically detect devices in the network, sending them settings for immediate and continued usability. The process is fully automated, keeps a history of used devices and sends settings only to subscriber devices which were not previously set, sometimes at speeds reaching 50 over-the-air settings update files per second.[citation needed] Device management systems can deliver this function by filtering IMEI/IMSI pairs.[citation needed]
Device management specifications[edit]
- The Open Mobile Alliance (OMA) specified a platform-independent device management protocol called OMA Device Management. The specification meets the common definitions of an open standard, meaning the specification is freely available and implementable. It is supported by several mobile devices, such as PDAs and mobile phones.[8]
- Smart message is text SMS-based provisioning protocol (ringtones, calendar entries but service settings also supported like: ftp, telnet, SMSC number, email settings, etc...)
- OMA Client Provisioning is a binary SMS-based service settings provisioning protocol.
- Nokia-Ericsson OTA is binary SMS-based service settings provisioning protocol, designed mainly for older Nokia and Ericsson mobile phones.
Over-the-air programming (OTA) capabilities are considered a main component of mobile network operator and enterprise-grade mobile device management software. These include the ability to remotely configure a single mobile device, an entire fleet of mobile devices or any IT-defined set of mobile devices; send software and OS updates; remotely lock and wipe a device, which protects the data stored on the device when it is lost or stolen; and remote troubleshooting. OTA commands are sent as a binary SMS message. Binary SMS is a message including binary data.[9]
Mobile device management software enables corporate IT departments to manage the many mobile devices used across the enterprise; consequently, over-the-air capabilities are in high demand. Enterprises using OTA SMS as part of their MDM infrastructure demand high quality in the sending of OTA messages, which imposes on SMS gateway providers a requirement to offer a high level of quality and reliability.
Use in enterprise[edit]
As the bring your own device (BYOD) approach becomes increasingly popular across mobile service providers, MDM lets corporations provide employees with access to the internal networks using a device of their choice, whilst these devices are managed remotely with minimal disruption to employees' schedules.
For mobile security[edit]
All MDM products are built with an idea of Containerization. The MDM Container is secured using the latest cryptographic techniques (AES-256 or more preferred[citation needed]). Corporate data such as email, documents, and enterprise applications are encrypted and processed inside the container. This ensures that corporate data is separated from user's personal data on the device. Additionally, encryption for the entire device and/or SD Card can be enforced depending on MDM product capability.
Secure email: MDM products allow organizations to integrate their existing email setup to be easily integrated with the MDM environment. Almost all MDM products support easy integration with Exchange Server (2003/2007/2010), Office365, Lotus Notes, BlackBerry Enterprise Server (BES) and others. This provides the flexibility of configuring email over the air.
Secure docs: Employees frequently copy attachments downloaded from corporate email to their personal devices and then misuse it. MDM can restrict or disable clipboard usage into or out of the secure container, restrict forwarding of attachments to external domains, or prevent saving attachments on SD card. This ensures corporate data is secure.
Secure browser: Using a secure browser can avoid many potential security risks. Every MDM solution comes with built-in custom browser. An administrator can disable native browsers to force users to use the secure browser inside the MDM container. URL filtering can be enforced to add additional security measures.
Secure app catalog: Organizations can distribute, manage, and upgrade applications on an employee's device using an App Catalogue. This allows applications to be pushed onto the user's device directly from the App Store or push an enterprise developed private application through the App Catalogue. This provides an option for the organization to deploy devices in Kiosk Mode or Lock-Down Mode.
Additional MDM features[edit]
There are plenty of other features depending on which MDM product is chosen:
- Policy Enforcing: There are multiple types of policies which can be enforced on MDM users.
- Personal Policy: According to corporate environment, highly customizable
- Device Platform specific: policies for advanced management of Android, iOS, Windows and Blackberry devices.
- Compliance Policies/Rules
- VPN configuration
- Application Catalogue
- Pre-defined Wi-Fi and Hotspot settings
- Jailbreak/Root detection
- Remote Wipe of corporate data
- Remote Wipe of entire device
- Device remote locking
- Remote messaging/buzz
- Disabling native apps on device
- Some Kiosk software features[10]
SaaS versus on-premises solutions[edit]
Present day MDM solutions offer both software as a service (SaaS) and on-premises models. In the rapidly evolving industry such as mobile, SaaS (cloud-based) systems are sometimes quicker to set up, offer easier updates with lower capital costs compared to on-premises solutions which require hardware or virtual machines, need regular software maintenance, and might incur higher capital costs.
For security in cloud computing, the US Government has compliance audits such as Federal Information Security Management Act of 2002 (FISMA) which cloud providers can go through to meet security standards.
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The primary policy approach taken by Federal agencies to build relationships with cloud service providers is Federal Risk and Authorization Management Program (FedRAMP) accreditation and certification, designed in part to protect FISMA Low, Moderate, High and Li-SaaS systems.[11]
Evolution of MDM[edit]
MDM is also about managing the device features, but its coupled with mobile content management (MCM) and Mobile Identity Management (MIM), Application management (MAM) it called as Enterprise Mobility Management (EMM). As EMM was specifically about managing the apps and content on mobile devices it was not able to manage older devices such as Windows laptops/desktops and new Macs, so EMM evolved into UEM (Unified Endpoint Management) with additional functionality to manage both mobile and traditional devices such as desktops and laptops.
See also[edit]
Mobile Device Management Software Free
References[edit]
![Device Device](/uploads/1/2/6/4/126441340/999702980.jpg)
- ^What is mobile device management? - a definition from Whatis.com
- ^'A comprehensive article on mobile device management'. Archived from the original on 2012-08-01. Retrieved 2008-02-04.
- ^Glenn Ford. 'Cybersecurity HQ'. Retrieved 19 December 2014.
- ^Ellis, Lisa, Jeffrey Saret, and Peter Weed (2012). 'BYOD: From company-issued to employee-owned devices'(PDF). Telecom, Media & High Tech Extranet: No. 20 Recall. Retrieved 15 May 2014.CS1 maint: multiple names: authors list (link)
- ^'BYOD Requires Mobile Device Management'. Information Week.
- ^'A Playbook for Fighting Apple and Google'. Reuters. 15 March 2011.
- ^'Japan to Hold Notable Market Potential in Mobile Device Management Landscape'. Abhishek Budholiya. 5 December 2018.
- ^'What Is OMA DM?'(PDF).
- ^'Binary SMS'. Archived from the original on 2016-08-01. Retrieved 19 December 2014.
- ^'Mobile Device Management vs. Kiosk Software' in Kiosk Marketplace
- ^'FedRAMP - CIO Council'. CIO Council. Retrieved 19 December 2014.
External links[edit]
Retrieved from 'https://en.wikipedia.org/w/index.php?title=Mobile_device_management&oldid=966735415'